Shipping & Handling

DELIVERY ZONES & TIMES

Free Shipping for all Baltic countries.

Free Shipping for rest European countries over 55 Euros.

Standart Shipping cost only 5 Euros.

Orders are shipped 1-2 working days following the day the order was placed. 

Standard delivery: 

European Union countries: Estimate Delivery Time 1-5 Business Days 

Those delivery times are indicative and can't be guaranteed. 

Deliveries are shipped by Venipak, OMNIVA, Lithuanian Post or DPD with personal tracking number. 

Please note that delivery times are provided as guidelines only, not taking in account eventual delays.

HOLIDAY SHIPPING AND CUSTOMER SUPPORT POLICY

During sale period, processing of orders and customer support may take longer time than normal.

We operate Monday to Friday with the exception of Lithuania public holidays.

If you have any question about your order, contact our customer care info@boccarolab.com

ORDER TRACKING 

If you have any question about tracking your order, contact our customer care info@boccarolab.com

PRICES AND CURRENCIES

Prices shown and final invoices will be in Euro (EUR) for all the shipping countries.

To allow customers understand the Euro prices accuracy in their own currency, BOCCAROLAB.COM also shows the prices in several currencies, which are to be intended as merely indicative. 

The final amount on credit cards may vary based on the fluctuations of currency and of the bank commissions.  

BOCCAROLAB.COM kindly suggests customers to contact their bank and be advised about the value of the prices’ conversion and about the bank commissions related to the transaction.

Credit cards will be charged in Euro (EUR), and the final price will be calculated and charged by applying the exchange rate specific of the day of the transaction. 

ONLINE PRODUCTS & IMAGES

BOCCAROLAB.COM declines every responsibility that, due to a particular configuration of a client’s computer or to malfunction, the colors of the products/packing visualized on the web site could appear to be slightly different from the original. Images on boccarolab.com belong to boccarolab.com and any unauthorized use of these images without the express written consent of BOCCAROLAB.COM is forbidden.

ADDRESS, NON-RECEIVED ITEMS AND RETURNS

If the item is not received and sent back to us by the postal service company, you will be charged the actual shipping fee (not according to the above information). 

The price of the item will be credited once we receive the item. We will contact you to inform when we receive the package. 

BOCCAROLAB.COM QUALITY QUARANTEE

All items in the online selection, BOCCAROLAB.COM guarantees the complete authenticity of each and every item featured. If noticed that items are faulty, damaged or there is manufacturing fault, please contact us immediately. Thank you.